Pizza Hut

I've never actually said that I was disappointed in pizza, I mean it's pizza right. But this was the worst experience I've ever had with a pizza joint in my life. I ordered a thin crust that was delivered as thick as a regular crust but it wasn't crisp ot was floppy and rather gross. It took them an hour and a half to deliver my 2 pizzas. It's not like I live across town or even a mile away. I love directly across the street in an apartment complex and it still took forever. I could have ordered from 2 other places and had them make something and deliver it by the time I got these cold flavorless pizzas. I'll go just about anywhere else before I do pizza hut again.

DO NOT COME HERE, THEY DO NOT CARE ABOUT YOUR SAFETY. I informed staff three times over the course of a month that there were BLACK WIDOW SPIDERS in the lobby and on the underside of the only bench where customers sit. The webs remained undisturbed and the EXTREMELY VENOMOUS spiders were becoming more and more numerous. I have several videos and pictures showing the spiders, and you can even hear staff joking about them in the background. Absolutely horrific.

I ordered a carryout order for $30.73 including tax. But for some reason my card was charged $36.88. I specifically made sure there was no tip involved due to no waitresses or waiters were involved and I was picking it up. So why the extra amount? I called customer service and they said someone would be in contact with me in 1 to 3 business days. If they remove the hidden charge I would appreciate it. If they do I will change my rating for them.

So it’s taken a little while to write this. The reason being is initially I ordered the Big Dipper pizza. It’s two feet long and one continuous pizza sliced into little rows and absolutely covered in pepperonis and thick cheese. When my pizza arrived and I opened it it looked NOTHING like the photo. It was divided in half and cut like two deep dish pizzas with while still being able to fit my added cheesy bread in the Big Dipper box? How’s that work or fit? I was disappointed by it but blew it off as being one of those times the picture for fast food doesn’t look as grand as what you actually get. THEN when I was talking to a friend today I google imaged the pizza and saw tons of photos of people reviewing their pizzas, and what did I see? Their pizzas look like the advertising and not even close to my pizza. My pizza had random pepperonis all over it and the cheese didn’t cover the entire pizza like theirs. So now I know it was a lack of poor service and bad employees my pizza was what it was.

For a chain restaurant this pizza is great. Food is always good, order is done when they say it will be done, and the service is usually pretty friendly.